Terms & Conditions
AGREEMENT: This Agreement (the "Agreement") is made and entered between the couple (the "Client"), and Weddings Concierge hereafter referred to as the "Company". The Company reserves the right at any time not to book or cancel a wedding if the Company feels it will not be able to accommodate the Client’s needs or meet their wedding expectations.
Please note that in certain ports of call, some courts are closed on weekends as well as certain local and national holidays, and may charge an additional weekend or holiday fee. Please note that all licensing fees are non-refundable. All policies, packages, and prices are subject to change without notice, are non-negotiable and are subject to applicable sales tax.
The cruise must be booked prior to reserving the wedding date. The cruise booking number, full payment for the wedding package, applicable sale taxes, and marriage license is due at the time of booking in order to reserve the wedding date.
NOTE: Subject to availability, the Company reserves the right to substitute package inclusive items with items of equal or greater value. All reception and ceremony enhancements are reserved based on availability and should be reserved and paid in full as early as possible. Weddings onboard cruise ships and their ports-of-call are unique and memorable events: however, in some instances not all services can be provided. The Client has read the agreement and fully understands the information and procedures set forth.
WEDDING PACKAGES: The wedding package, marriage license fees, taxes and surcharges must be paid in full at the time of booking. A $250.00 late fee will be assessed for weddings reserved within sixty (60) days prior to sailing. The Company has the authorization to charge the full package price, surcharges (if applicable) and license fees (if applicable) to the Client’s credit card. All enhancements must be confirmed with your Event Manager no less than forty-five (45) days prior to sailing. Full payment is due at the time the enhancements are requested. A complete guest list is also due forty-five (45) days prior. No changes are permitted within forty-five (45) days.
MARRIAGE LICENSE: Please advise your Event Manager if you will be obtaining your own marriage license (port restrictions permitting) in your chosen wedding port or if the Company will be obtaining the license on the Client’s behalf in the applicable port. If the appropriate documents and application are not submitted sixty (60) days prior to sailing, a $150.00* late fee will be assessed (*fees vary by port). At Sea Weddings: At Sea ceremonies are performed by the ship’s Captain. The marriage license application and all applicable legal documents must be received no later than ten (10) weeks prior to sailing - NO EXCEPTIONS. If the appropriate documents and application are not submitted ten (10) weeks prior to sailing, a $150.00 USD rush fee will be assessed. The Client is responsible for verifying that all documents are correct. Any errors in the documents may result in additional fees. Fax copies are not accepted unless otherwise noted; please refer to the marriage license procedures. Requests for additional copies of the marriage certificate can be provided in certain ports for an additional cost. Marriage license, holiday and/or weekend fees are subject to change without notice and are non-refundable. The Company reserves the right to collect the difference in marriage license costs due to port/government increases.
CEREMONY TIMES AND LOCATIONS: All embarkation and port of call ceremonies are performed while in port before the ship sails. The Company has chosen several locations onboard, which would be appropriate for the wedding ceremony and reception. Upon request, weddings may be performed on deck based on availability, approval, and weather permitting. All Times and locations are determined based on the number of guests attending, length of reception, entertainment requests, location and staff availability. Itinerary, wedding date, times and/or locations are subject to change due to weather and/or any unforeseen events at any point before or during the cruise. In case of inclement weather, weddings scheduled to take place at a shoreside location will be held onboard. In the event that the ship cannot safely dock in your wedding port, the Company will make every attempt to reschedule a symbolic ceremony for the Client onboard the ship or in another port of call. The Company shall not provide compensation for either option nor will a refund be provided should the Client decide to decline the provided options. The Company will not honor a refund for the difference in the wedding packages. We will make every effort to honor specific requests for locations and times, however, requests will be considered based on each party’s needs and are not guaranteed. Ceremony times and locations are scheduled and confirmed within two (2) weeks of your sail date. All times are approximate and can be delayed due to unforeseen events. The Client will be responsible for informing guests of the time and location of their ceremony. The Client will receive a final confirmation letter confirming the wedding details. The confirmation letter must be signed and returned within 48 hours. A wedding will not take place if the signed confirmation is not received by the Company and, as such, the wedding is subject to cancellation without refund. All wedding details are confirmed directly with the Client ONLY. Your travel agent may coordinate your pre-travel arrangements and cruise arrangements. Any wedding details should be directed to your Event Manager, not your travel agent.
GLACIER WEDDINGS: Please be advised that Clients who weigh over two-hundred (200) pounds, individually, will be required to pay an additional fee when over the weight limit in order to secure a larger helicopter.
PERSONAL PREPARATIONS: Embarkation Day Wedding - The Company cannot guarantee boarding time, and boarding is subject to delays imposed by U.S. Customs and Immigration. Therefore, all guests, including the Client, must arrive showered and with hair and make-up completed. Shipboard laundry facilities are closed while the ship is in port; therefore, all gowns and tuxedos should be pressed and/or steamed prior to arriving at the ship. The Client as well as their sailing guests will have access to their cabins for any last-minute “touch-ups”. Note: Priority boarding is only provided to couples who are getting married on the first day of sail.
Port of Call Wedding – For a shoreside wedding, the Client and their guests must leave the ship completely ready as there won’t be any changing rooms at the wedding venue.
U.S. CUSTOMS: Wedding gifts boarded and taken off the ship will be subject to U.S. Customs duty fees. Please make alternate arrangements to have gifts delivered to your home.
SPECIAL NOTE: Outside and/or professional services (photography, videography, entertainment, cakes, beverages, fresh flowers, etc.) are NOT permitted.
FLORAL UPGRADES: All packages include a bouquet with a matching boutonniere; alternate options may be available. Flowers for attendants and other floral upgrades can only be ordered through a Company Event Manager. If you would like to bring your own flowers, they must be silk due to U.S. Department of Agriculture restrictions.
WEDDING RECEPTIONS/GUESTS: An on-site Wedding Coordinator is included as part of your package for the actual ceremony. The Company will allow up to 10 non-sailing guests to attend the ceremony. (Note: If the Client has 11 or more non-sailing guests, they are required to book a reception service for the entire wedding party.) Toasting strawberries/cake cutting and sparkling wine toast will be incorporated into any reception purchased. Additional cake and sparkling wine does not constitute a reception service. Receptions are based on availability and are on a first come first serve basis. An additional fee of $150.00* (*fees vary by port - plus applicable sales tax) will apply with the purchase of any reception. Embarkation day wedding parties may have a maximum of one hundred and fifty (150) non-sailing guests board the ship due to security restrictions. For all non-sailing guests, please submit full legal names, dates of birth, nationality, valid ID number. Guests will be denied boarding if the Client fails to supply all the required information no later than forty-five (45) days prior to the sail date. For sailing guests, be sure to include each individual’s full name and cabin number. Special Note: Non-sailing guests are not permitted entrance to onboard restaurants and therefore we ask that all non-sailing guests refrain from using the dining facilities while onboard. In some ports of call, non-sailing guests are not permitted to board the ship due to security restrictions.
ADDITIONAL COORDINATOR(S): Should your guest list consist of 25-50 total guests, you will require a second Wedding Coordinator. For each additional twenty-five (25) guests, an additional Wedding Coordinator is required. There is an additional charge (plus applicable sales tax) which varies by port for each additional Wedding Coordinator for the wedding ceremony. Onboard receptions require a Wedding Coordinator for an additional fee.
PAYMENTS: All prices are in U.S. Dollars and are subject to change without notice. Please send all payments to Weddings Concierge. Only Money Orders, Cashier’s Checks and/or Credit Card payments are accepted. Please make all checks payable to Weddings Concierge. NO PERSONAL/AGENCY CHECKS WILL BE ACCEPTED. ONLY CREDIT CARD PAYMENTS WILL BE ACCEPTED WITHIN SIXTY (60) DAYS OF YOUR SAIL DATE. The Company reserves the right to charge pending balances to the credit card on file, if the couple has not made full payment on pending balance within four weeks of their sail date.
A Reservation fee of $25 will apply and must be paid through your online account. This transaction is non-refundable and will expedite your event confirmation. In addition to the payment of $25, full payment for the wedding package, marriage license fees, applicable convenience fees and/or sale taxes are due at the time of booking once your Event Manager has confirmed availability of your requested date, port and/or time. Full payment must be received within 72 hours following confirmation.
GOVERNMENT TAXES: Government taxes and fees may include any and all fees, charges, and taxes imposed by U.S. and/or foreign governmental authorities. The Company reserves the right to collect any increases in such taxes and fees, or any new taxes and fees which may be in effect at the time of departure even if the balance has been paid in full.
HURRICANE POLICY: In the event of a tropical storm or hurricane, the Company will make every effort to reschedule a symbolic wedding for you onboard the ship or in another port of call. The ceremony may be symbolic due to the fact that we may not have enough time to obtain a new marriage license. Compensation will not be provided for either option nor will a refund be provided should the Client decide to decline either option. At Sea weddings will be rescheduled to a new At Sea day, revised itinerary permitting.
CANCELLATION POLICY: For a full refund of your wedding package, a written notice of cancellation must be forwarded by the Client to the Company no later than sixty (60) days prior to the sail date. A refund, less $1000 USD ($500.00 USD for Celebration, Vow Renewal, and Proposal packages) administration fee, less any fees associated with the marriage license, and less holiday and/ or weekend fees, will be issued. Test the Waters packages are non-refundable. No refunds will be made for cancellations made less than sixty (60) days prior to the sailing date. Once the wedding is confirmed with full payment, a wedding reservation can only be rescheduled outside of sixty (60) days prior to the sail date. If rescheduling of the wedding date is required, for any reason, it is subject to availability and a rescheduling fee of $250.00. Special note: The following services must be ordered no later than forty-five (45) days prior to the sail date, paid in full at the time of booking, and are not subject to a refund once confirmed with payment: special Officiants (denomination/language/sex), custom floral orders, ice sculptures, entertainment/live musicians, transportation, canopy/chuppah, site fees, entrance fees, chairs, favors, and any other customized enhancements.
PHOTOGRAPHY/VIDEOGRAPHY RELEASE: Unless the Client otherwise notifies the Company in writing of their objection to such use no less than forty-five (45) days prior to their sail date, the Client will be deemed to have irrevocably consented to and authorizes, for no consideration or remuneration to the Company, the use, reproduction, publication and copyright protection by the Company of each of their names, likenesses, images, voices, interviews and performances, in whole, in part or in combination, in any and all film footage, transparencies, prints, photographs and/or other media and in any format thereof (the “Media”) taken during the wedding ceremony and/or reception that is contemplated under this agreement. The Client understands that the Media and negatives, copies or reproductions thereof shall be the sole property of the Company, to be used and disposed of in commerce or otherwise throughout the world, including sister companies and third parties, with or without compensation to Company, in perpetuity and without limitation as the Company shall determine in its sole discretion. If the Client with notice of its objection within the specified time frame, the rights afforded to the Company under this paragraph will not apply. The Client acknowledges and agrees that the Company has made no representations or warranties as to the manner in which the Media will be used and agree that nothing herein shall require the Company to complete, promote, distribute, sell or otherwise exploit the Media. The Client hereby waives any right to inspect and approve the finished product or the use to which it may be applied. The Client agrees to release and Indemnify the Company, including sister companies and third parties from and against any and all claims for invasion of privacy, defamation and any other cause of action, including without limitation all attorneys’ fees and costs reasonably incurred in connection therewith, arising out of the production, publication, display and exhibition or use of their likeness, image, voice, interview and performance in the Media.
LIMITATION OF LIABILITY: To the maximum extent permitted by law, and not withstanding any other provision of this Agreement, the Client agrees to limit the Company’s liability for any and all claims, losses, costs, damages of any nature whatsoever or claims expenses from any cause or causes, including attorneys’ fees and costs and expert witness fees and costs, so that the total aggregate liability of the Company shall not exceed the total costs paid for the wedding package and additional services purchased.
AGREEMENT: It is understood and agreed that the Company, its employees, agents, or contractors performing hereunder shall not be held liable, and the Company denies responsibility in the event a scheduled wedding cannot take place or is delayed due to circumstances beyond the control of the Company. In the event of strikes, lockouts, riots, weather conditions, mechanical difficulties or for any reason whatsoever, the cruise line may at any time and without prior notice cancel, advance, postpone or deviate from any scheduled sailing or port of call and the Company shall not be liable for any loss whatsoever incurred by reason of such cancellation, advancement, postponement or deviation. It is further understood that recovery for any claim under this Agreement shall not be maintainable unless commenced within six (6) months after the date of loss. It is further agreed between the parties that this Agreement shall be interpreted under, and governed by, the laws of the State of Florida, and that the parties hereto agree that any action relating to this Agreement shall be instituted and prosecuted in the courts of the County of Miami–Dade, State of Florida, and each party hereto waives the right to change of venue or TRIAL BY JURY. In the event that the Company must resort to the services of an attorney for the enforcement hereof or collection hereunder or defense of any matter pertaining to this Agreement, then the contracting party shall be responsible to pay the Company’s reasonable attorney’s fees incurred as a result thereof, together with all costs or any other relief as provided by law. Please refer to the cruise line’s brochures and cruise ticket contract for additional terms and conditions regarding your cruise vacation.
By accessing or using the Company’s software, the Client is a "User" and accepts and agrees to the Terms & Conditions as a legal, binding contract between the Client and the Company. The Company may post changes to the Terms & Conditions at any time, and any such changes will be applicable to all subsequent access to or use of the Company’s software.
The Client has read and agrees to the terms contained herein. The Client further understands that their wedding will not be considered “booked” until, full payment has been received and this agreement is electronically signed and returned to the Company.